The Efficient Supervisor Series
The course is designed to build confidence and effectiveness for existing or new supervisors and team leaders who are regularly in charge of a group of people. It is also suitable for recently promoted staff.
5 days split into three modules over 3-4 months. No module is longer than 2 days to allow easier release from work.
Practical projects link the units to encourage application of learning and practice back at work
Module One: Meeting Targets and Standards – 2 days
Including: Identifying goals and setting priorities to manage time more efficiently, getting more out of staff, analysing your time use, health & safety responsibility, action centred leadership.
Module Two: Constructive Communication – 1 day
Including: Developing questioning and listening skills, developing assertiveness, interpreting body language.
Module Three: Leading the Team – Working Through People – 2 days
Including: Inducting and instructing staff thoroughly, recognising the maturity of others and allowing this guide your leadership style, delegating effectively.